“I had the pleasure of being the prime client stakeholder for a Salesforce Incident Management Support Project at Symantec. Tryfacta stepped In and replaced our previous vendor, who was failing on their SLA’s and had a backlog of open tickets, causing much disruption for our Global Salesforce Users. Tryfacta stepped in, and with minimal knowledge transfer, we could take over the project and increase our SLA Performance by 80% in 30 days! The Tryfacta team was professional, solution & mission-oriented, and their solution toolkits were exceptional as they were able to turn things around with relative ease.”
Jane Doe, IT Business Partner
Employe in Tryfacta